Description based on the Specified Commercial Transactions Act

Seller: Outworld LLC

Representative: Atsushi Okamura

Location: Sun Life Minoh 201, 1-5-20 Ina, Minoh City, Osaka Prefecture

Phone number: 072-734-7706

Email address: info@onddoka.com

Sales URL: https://onddoka.com/

Sales price: The sales price will be the amount shown. (Displayed price/tax included)

Required fees other than the product price: consumption tax, shipping fee, payment fee (bank transfer fee, etc.)

Payment method: Credit card, bank transfer

Sales quantity restrictions, sales conditions, etc.: Please check each product page. Please note that we may refuse purchases for the purpose of resale.

Delivery time: After payment and payment verification are completed, the product will be shipped within 3 business days unless a separate delivery date is specified.

Returns, Defective Products, and Cancellations:

  • Returns and exchanges of defective productsIf the product you receive is defective, please contact us by email or phone within 7 days of receiving the product and let us know your name, tracking number, product name, and details of the defect. We will exchange or refund the product.
    Please note that we may not be able to accept returns or exchanges after 7 days from the date of receipt of the product.
  • The color of the product photos may differ depending on your monitor settings.
    Generally, we cannot accept returns of products due to customer reasons, such as "It's not what I expected" or "I made the wrong purchase."
  • Regarding returns, we will only accept unopened and unused items that you contact us by email or phone within 7 days of receiving the item.
  • We will cover the return shipping and handling fees in the event of a product defect upon receipt.
    If the reason is due to customer's convenience, the customer will be responsible for the costs.
  • Regarding refunds, we will transfer the money to your designated account within 5 days after receiving the returned product.
  • We cannot accept exchanges or returns of products in the following cases:
    ・If you have already used the product. ・If more than 7 days have passed since the product arrived. ・If you have discarded the outer box or tag. ・If the product is returned without contacting us.

*Please note that we cannot cancel orders after the product has been shipped.

Representation and product notes:

The expressions and reproducibility shown in this product may vary from person to person and do not necessarily guarantee benefits or effects.